Refund Terms - MORLANIX

Welcome to the MORLANIX Refund Terms document. The following terms apply to all purchases made with MORLANIX. Please read them carefully to understand your rights and obligations.

1. Eligibility for Refunds

Refund requests must be submitted within 30 days of the original purchase date. MORLANIX will consider refund requests on the basis of:

• Product defects
• Discrepancies in order fulfillment
• Service level failures not meeting described standards

2. Non-Refundable Items

Certain items are not eligible for refunds, including but not limited to:

• Items marked as "final sale"
• Gift Cards
• Digital downloads

3. Procedure for Requesting a Refund

To initiate a refund request, please contact our support team at [email protected] with the following information:

• Order number
• Description of the issue
• Photo evidence, if applicable

Our team will evaluate your request and respond within 5 business days.

4. Refund Method and Processing

Approved refunds will be issued to the original payment method. Please allow 7-10 business days for the transaction to reflect in your account, subject to your bank's policies.

5. Amendments

MORLANIX reserves the right to amend these refund terms at any time without prior notice. We encourage you to review this document periodically for any updates.

6. Contact Information

For any questions or concerns related to these refund terms, please reach out to our customer service team:

• Email: [email protected]
• Phone: +1-555-0198
• Office Address: 123 Business Lane, Suite 400, Metropolis, NY 10001

Thank you for choosing MORLANIX. We aim to provide the highest level of service and value your feedback.